Skip to main content
Champ AI automates multi-step business processes using browser agents, LLM tools, and integrations. Three ideas underpin everything: a case is one piece of work — an enrollment, a claim, a support request; a workflow defines how cases of that type get handled; a run is one execution of a workflow against a case. Cases are the durable record and the entry point — create a case (via API, sync, email, or by hand) and its workflow takes it from there. These docs cover the pieces you’ll typically wire up yourself: connecting external APIs as tools your workflows can call, creating cases over HTTP, and receiving webhooks when cases change or runs complete.

​
Guides

Connect a ticketing platform

Authorize Zendesk, Intercom, Jira and more, then sync tickets into cases.

Add a REST API integration

Connect any HTTP endpoint as a tool your workflows can call.

Manage cases via REST API

Create cases programmatically to kick off workflow automation.

Set up a managed browser profile

Store credentials once and let the agent log in — including email and SMS 2FA.

Set up webhook subscriptions

Get notified when workflow runs complete or fail.

Webhook payloads & delivery

Payload shape, retry behavior, and handling guidance.