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Champ AI automates multi-step business processes using browser agents, LLM tools, and integrations. Three ideas underpin everything: a case is one piece of work — an enrollment, a claim, a support request; a workflow defines how cases of that type get handled; a run is one execution of a workflow against a case. Cases are the durable record and the entry point — create a case (via API, sync, email, or by hand) and its workflow takes it from there. These docs cover the pieces you’ll typically wire up yourself: connecting external APIs as tools your workflows can call, creating cases over HTTP, and receiving webhooks when cases change or runs complete.

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Guides

Connect a ticketing platform

Authorize Zendesk, Intercom, Jira and more, then sync tickets into cases.

Add a REST API integration

Connect any HTTP endpoint as a tool your workflows can call.

Manage cases via REST API

Create cases programmatically to kick off workflow automation.

Build workflows with MCP

Connect Claude Code or any MCP client and let an agent build, edit, and test workflows.

Set up a managed browser profile

Store credentials once and let the agent log in — including email and SMS 2FA.

Set up webhook subscriptions

Get notified when workflow runs complete or fail.

Webhook payloads & delivery

Payload shape, retry behavior, and handling guidance.